Grenco Science warrants the G Pen Elite against defects in materials and workmanship under normal use for a period of one (1) year from the date of retail purchase by the original end-user purchaser. If a physical defect arises and a claim is received within the Warranty Period, Grenco Science will exchange the defective product with a new product. The Limited Warranty does not apply to normal performance degradation of batteries or neglecting to adhere to cleaning/loading instructions.
If you have any further inquiries, please contact our Customer Service Department anytime Monday through Friday, 8:00am to 5:00pm PST.
Phone: (800) 948-7480