Is it necessary to register my product? How do I do this?

Yes, registering your product will ensure that a warranty replacement is processed smoothly and efficiently via our Customer Service department, should you experience any operational defects in the Elite they are unable to solve for you over the phone or via e-mail.  Most importantly, you will be the first to hear of any important product updates related to your purchase of a G Pen Elite for Ground Material.  Go to your S/N, which can be found on the label at the bottom of the packaging.

If you have any further questions please contact our Customer Service Department, which is available Monday through Friday, 8:00am to 5:00pm PST.

Phone: (800) 948-7480

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