To turn your G Pen Ground Material on, click the button five times in rapid succession. If done correctly, your G Pen Battery will blink three times to indicate it is unlocked and ready to use. You will be able to tell it is unlocked if your button glows when pressed. To turn your G Pen Ground Material off, click the button five times again. The G Pen Battery will again blink three times, but will not light up when the button is pressed.
If you have any further inquiries, please contact our Customer Service Department anytime Monday through Friday, 8:00am to 5:00pm PST. Email: firstname.lastname@example.org Phone: (800) 948-7480
COVID-19 Information: Shipping & Communication Delays May Occur
We are continuing to process and ship orders with a limited warehouse staff during these times. In addition, we are encouraging our office staff to work remotely, while also transitioning warehouses. That being said, we are experiencing delays in shipping & communications, so please bear with us and allow ample time for responses.