How do I know if my G Pen Battery needs to be charged?

When the G Pen Battery is in need of a charge, the power button will flash 8 times when pressed.

At this time, connect the G Pen Battery to the G Pen Wired USB G Charger. The G Pen Wired USB G Charger can be connected to either the G Wall Adapter or any compatible USB port. The G Pen Wired USB G Charger will initially show a green light, and then turn red to show that a charge is being administered to the G Pen Battery.

Once the red LED light changes back to green, the G Pen Battery has been fully charged.

If the light on your G Pen Wired USB G Charger remains green, even after the button flashes 8 times, this may indicate that there are issues surrounding the charger's functionality. In this event, please contact our Customer Service Department to discuss warranty options. 

If you have any further questions please contact our Customer Service Department, which is available Monday through Friday, 8:00am to 5:00pm PST.

Phone: (800) 948-7480

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