When and how can I contact the Customer Service Department for assistance?

The Customer Service Department is available Monday through Friday, 8:00am to 5:00pm PST. For immediate concerns or assistance please call the Customer Service Department to speak with a representative directly. We are here to help and can be reached by phone, email or through Live Chat. 

​Live Chat is a helpful tool for discussing the product and asking general questions, but remember, a Customer Service Representative is only available to chat Monday through Friday, 8:00am to 5:00pm PST. 

Emailing info@grencoscience is a great way to seek out assistance. You will receive a timely response from a representative ready to help! 


Note: The Customer Service Department is closed during weekends, and most national holidays. 


If you have any further questions please contact our Customer Service Department, which is available Monday through Friday, 8:00am to 5:00pm PST.

Email: info@grencoscience.com
Phone: (800) 948-7480

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