Is my Tank / Coil under warranty?

Last Updated: Jun 19, 2015
Last Updated: Jun 19, 2015
Our warranty only applies to electronic parts (batteries & chargers). All of our tanks and coils are consumable, meaning they will need to be replaced once in a while. Each tank/coil has a specific durability index. 

If you have any problems with your tanks/coils within 7 days of the date you received them, please contact us immediately at <a href="mailto:help@gpen.com">help@gpen.com</a> or (800) 948-7480 in order for us to assist you accordingly.


If you have any further inquiries, please contact our Customer Service Department anytime Monday through Friday, 8:00am to 5:00pm PST.
Email: help@gpen.com
Phone: (800) 948-7480
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