To load concentrates into the G Pen Roam, first flip the unit's lid upward to expose the quartz heating element underneath. Using the included tool, place concentrates onto the center of the enclosed quartz dish. Once the desired amount of concentrate is loaded, close the lid to cover the heating element. Press the power button two times to activate heating.
COVID-19 Information: Shipping & Communication Delays May Occur
We are continuing to process and ship orders with a limited warehouse staff during these times. In addition, our office staff continue to work remotely, while also transitioning warehouses due to COVID-19. We are experiencing delays in shipping & communications, so please bear with us and allow ample time for responses. Please allow up to 2 weeks for processing and shipping.