What does it mean when my G Pen Battery flashes 3 times?

Last Updated: Jun 19, 2015
Last Updated: Jun 19, 2015

A G Pen Battery flashing 3 times typically indicates a problem in communication between the G Pen Battery and the G Pen Dual Quartz Coil. To fix this, make sure that the connection between the two is clean and secure. If you are still seeing 3 flashes, you can try your battery with other tanks/coils to see if it will solve the problem. If changing tanks/coils stops the flashing, you may need to replace the problem tank/coil. If the battery blinks 3 times with every tank/coil, the issue lies with the G Pen Battery itself. Contact customer service for replacement under our one year warranty.

If you have any further inquiries, please contact our Customer Service Department anytime Monday through Friday, 8:00am to 5:00pm PST.
Email: info@grencoscience.com
Phone: (800) 948-7480

 

 

 

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