Keeping the G Pen Battery clean helps the overall performance and longevity of the product. 

Remove any unwanted concentrate residue from the power button and connection point with a G Tip or Q-Tip soaked in rubbing alcohol. Keeping these areas clean will ensure that the connections remain established and the battery functions at a high level. 

If you have any further questions please contact our Customer Service Department, which is available Monday through Friday, 8:00am to 5:00pm PST.

Phone: (800) 948-7480

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