Once the red LED light changes back to green, the microG Battery has been fully charged.
If the light on your G Pen Wired USB G Charger remains green, even after the button flashes 8 times, this may indicate that there are issues surrounding the charger's functionality. In this event, please contact our Customer Service Department to discuss warranty options.
If you have any further inquiries, please contact our Customer Service Department anytime Monday through Friday, 8:00am to 5:00pm PST. Email: email@example.com Phone: (800) 948-7480
COVID-19 Information: Shipping & Communication Delays May Occur
We are continuing to process and ship orders with a limited warehouse staff during these times. In addition, we are encouraging our office staff to work remotely, while also transitioning warehouses. That being said, we are experiencing delays in shipping & communications, so please bear with us and allow ample time for responses.